School & parent notifications
Schools need to reach parents quickly when it matters. Email goes unread for hours. Push notifications require an app the parent may not have installed. SMS arrives on any phone, instantly, from a number parents can recognise as the school.
A school's front office already has a phone. Parents may have called it before. Relayion connects that number to your school management system so attendance alerts, exam reminders, and event notices go out programmatically rather than being typed one at a time by office staff.
When a student is marked absent, your system sends an outbound message with the parent's number and the alert text. The message arrives from the school's own number. The parent can reply with context (a doctor's appointment, a travel day) and the reply routes back to your webhook where your system can log it or escalate to staff.
The same pattern works for event confirmations. Send a reminder with a reply instruction and let parents respond with a single character. Confirmations arrive at your webhook and update the RSVP count automatically without manual follow-up calls.
Because the number stays the same year after year, parents learn to act on it. An SMS from the school's number carries more weight than a message from an unfamiliar short code or a notifications address they do not recognise.
Clinic appointment reminders
Send reminders from the clinic's own number. Patients already have it saved. Replies route back to your system.
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Give your AI agent a real phone number. Outbound messages and inbound replies flow through the same API.
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Confirmations and dispatch notifications from a number your customers recognise. Flat monthly cost.
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